My left earbud (Bose Earbuds QCII) is far quieter than the right one. As far as I can tell this started suddenly, or at least got worse suddenly. I think the most likely cause is wax buildup but I'm not sure how to clean it beyond surface wiping which is doing nothing. I tried the "reset" described on Bose's website but it clearly isn't actually a hard reset: it seems to just clear the bluetooth pairs, and it doesn't even forget the custom device name. There doesn't appear to be anything online about this problem—lots of information for if one earbud is silent, none for if it's just way too low-volume.
These fuckers cost more than my phone, I really do not want to stop using them over something like this. Does anyone have an idea what might be the problem or what other steps I could try??
