Customer: hey are you guys open?
Me:
Me: [looks at blocked off driveway, unlit "OPEN" sign, torn up pavement, 4 construction vehicles, and the cement truck blocking both our bay doors]
Me: I don't think so, no.
Customer: well why not?
Me: [looks at 6 men calf-deep in freshly poured concrete with rakes and levels]
Me: [looks up at sunny, cloudless, 60F/16c skies]
Me: Inclement weather, I guess?
Customer: when will you be open again?
Me: well, based on how long it took them to lay down and shape the other two pads, it's going to be between 45 minutes to an hour.
Customer: that's too long, I need it now
Me: it's out of my hands, for safety, procedural, and practical reasons. We do have 2 stores both within 2-3 miles, one in either direction from here, and—
Customer: I'm leaving a bad review. You will regret this. Never coming here again.
Me: I mean—
Customer: [drives off angrily]
Both were upper class white people, which makes up an unfortunate amount of our clientelle. I think money must release a chemical that makes you lose all decency, humility and powers of observation.
