I'm not a big computer guy but I do have some opinions on usability and I think that if I give you the last four digits of my SSN and have to receive an email to use a one-time code to verify it's me changing my password and at the end you give me a "we're sorry, we cannot complete this action at this time" message, I should legally be allowed to hit you in the head with a rock.
Arduously moving all my passwords over to a different vault app because the one I used apparently fuckin sucks. The worst part is like half of these are accounts that I will use once, maybe twice a year tops, and it would totally suck for me if they were compromised and I almost surely wouldn't notice in a timely fashion. I did just go ahead and start the deletion timer for my EGS account, though.
Hello I still play TF2 constantly and Uncletopia has SourceTV so I can grab demos after games are over if anything neat happens like this adventure in airstrafes.