Honestly - fuck British Gas
First, charged £3,000 for a month of electric. Ring up - they admit it's obviously an error and they'll get the money back to me. They'll ring me back in a few days.
Obviously never fucking do.
Ring again, "yeah - we'll sort that now, don't know why it hasn't been done." Seems it's getting sorted. (No - I still don't have the money).
My apparent massive ridiculous energy use causes my direct debit to be a minimum of over £500. Won't let me decrease it any lower than that. So Ring up again (third time). Guy changes it. Seems good.
Notice I have a £597 pending British Gas charge. Ring up, again (number 4), "don't worry - you definitely won't be charged that on the 1st July."
1st July - get charged £597. Ring up AGAIN (5th time), "Oh they should have told you to cancel your direct debit as the new amount won't go into effect until 1st August" - buddy, I RANG PREVIOISLY TO CHECK THIS.
So now I've been promised I'll actually get my money back Friday (all of it) and after that I need to contact the person about some compensation.
Don't worry about my mortgage or me being able to afford food or anything British Gas. Living off rice and water is wonderful.
Parents are treating me to a food shop (which at 35 is fucking ridiculous) but, like my mortgage has gone up and is due in a few days so credit rating will be fucked.
It's just all shit. I hate it.
