Gwen

Dumbass in a dumb land

  • She/Her

I was born in the late Holocene and I've seen some shit



Cariad
@Cariad

Bank accounts overdrawn, missing and suspended without warning, bank won't talk to me

Hey everyone,

Yesterday I attempted to login to my HSBC account with the app and couldn't login.

It kept telling me:

There appears to be a problem with your account. Please call Customer Services on xxxxxxxxxx

So I called HSBC and was told that my account was suspended and that they can't talk to me, they'll send me a letter in a few weeks.

Today, I've found that my bank accounts with Santander have disappeared from the app and my Barclays savings and current accounts are overdrawn by -£500,000 - which is insane! that > account had less than £10k in it. The Barclays account has a transaction for -£500,000 with the description "to reconcile" - I didn't make that transaction and i don't know what it means.

I called Barclays, and initially they were very polite but as soon as I gave them my info the agent dropped his tone, ignored my complaints and just told me that they are undertaking > their legal duties - without telling me what that means and that they'll be in contact. He wouldn't transfer me to a manager or give me a timeframe.

Santander have told me that they are "reconsidering our business relationship" and that they "have concerns about the transaction coming into my account".

The Santander app now says

We couldn't log you onto online services. This account type cannot be accessed from this device. Please try again later.

I'm really confused about this reason, because I pay HMRC all the tax owed on all transactions coming into my business.

This is really effecting my side business, being able to hold/send funds is a central aspect and I can't receive payment or process transactions.

How do I solve this? Can I sue the bank for illegally and needlessly suspending my accounts?

Are they allowed to discriminate against me just because of the type of business I run?

Why was their account suspended? It might have to do with this:

I sell Monero payment processor software as a SaaS product.

Nothing like playing with fire by running a SaaS solution centred on payment processing for a cryptocurrency I guess.


Cariad
@Cariad

Link

I can't not prove that funds are being laundered as the source of my funds.

But neither can they prove that the funds are laundered.

Yes. Your honour, I just provided services to move money around with no record of who was who. It's fine as it could have been used for legitimate purposes but if illegitimate, I have no clue either!



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in reply to @Cariad's post:

in reply to @Cariad's post:

"Because it's Monero, I have no way of knowing the real source of the payments," says guy who runs the type of business that is legally obligated to know the real source of payments

But neither can they prove that the funds are laundered.

He's about to find out the difference between marketing fluff and statements that are actually true.

in reply to @ticky's post: