genuinely one of the funniest / most brazen interactions to see or be a part of as a gamedev:
Person: I have this problem, dev, support please
Dev: It sounds like you're on an outdated version?
Person: I can't update, because, uhhhh
Dev: ...did you pirate an old version of the game
Person: yes
Dev: I can't give you support unless you are on the latest version.
Person: >:O