• he/him (for now)

staff
@staff

greetings, friends of eggbug.

it’s a new month! we won’t have a new financial update until after our member meeting next week1 but we had some news we wanted to share ahead of then, along with some of our thoughts on The Future. rest assured: there’s only good news in here!


  1. as a general rule, these are on the first tuesday of every month and this month is no exception. these meetings are where we present financial info internally, and those numbers need to exist before we can show anything publicly.


new funding

first off: we are pleased to say that we have secured funding for an additional six+ months1 of operation. this comes from someone other than our original funder2 (a cohost user who wishes to remain anonymous) and we appreciate them stepping up in an uncertain time. no ownership changes have occurred and they wish to remain as hands-off as possible.

a major condition of this funding is that we are consistent in posting public financial updates going forward, which is really something that’s better for everyone, so we’re going to actually be on top of that.

artist alley

as of now3, we have sold 404 weeks of artist alley listings. this is a bit over $4k, which is a bit over 20% of our current monthly deficit. artist alley pre-sales went live just under three weeks ago (april 12), although the majority of those sales are since the full launch last monday (april 22). these sales are obviously inflated due to pent-up demand and excitement, and we’re interested to see how everything stabilizes.

our internal goal was for artist alley to cover 10-15% ($2k-$3k) per month; doubling the low end in under a month is definitely nice, but likely not sustainable. either way, we’re happy with its performance so far and excited to see how everything shakes out.

expenses

we’re also excited to say that our largest non-payroll expense, our CDN and firewall contract with Fastly, is now 40% less than it was. we’ve really enjoyed working with Fastly during our time with them over the last year and we appreciate their flexibility in this new contract period. if you’re the sort of sicko who likes reading case studies from major internet infrastructure providers, you’ll be hearing more about this in the near future.

the future

I wanted to share a little bit of context from the funding proposal we sent to our original and new funders. as is standard in these docs, we talked about our general product roadmap and how they fit into our core goals. everything we’re doing right now fits into one of two categories: make cohost better to use, and build revenue. items from these categories can work together, but they’re inherently distinct.

artist alley, for example, is a revenue product. while we think it provides an actually useful and somewhat unique niche, it is first and foremost a way for us to make money.

inline attachments4, on the other hand, makes cohost better to use. there is no money involved here; the obvious way to do that would be to lock it behind cohost plus but that’s (a) hostile (b) kinda dumb, since you can already do inline images via HTML; the goal here is just to make it easier and a real feature.

the idea here is that by making cohost better, both via big new flashy features (easier to market) and quality-of-life changes (harder to market but better for retention), we’ll see growth both in total users and monthly active users. thus far, our cohost plus conversion rate has been pretty stable as our MAU has grown; the blocker to sustainability there is effectively Not Enough Users. these new users are also likely to use our more-direct revenue products (artist alley, eggbux) so we would see growth there as well.

I don’t want to say too much about our feature plans because no matter how much I say “THESE ARE NOT FINAL, SUBJECT TO CHANGE”, as soon as I write them down publicly we are locked in. so you’ll learn about them as they ship.

cohost plus

we’ve talked before about the absolutely unreal conversion rate we’ve got with cohost plus. ever since its launch, we have consistently seen great subscriber numbers relative to the industry as a whole. our conversion rate has held as the site as grown; active cohost users tend to like cohost enough to pay for it. therefore, it follows that the best way to grow cohost plus is to grow the userbase as a whole.

this is, like many things, easier said than done.

marketing

here is a summary of all marketing activities for cohost so far:

  • twitter account that we haven’t posted on since july 2023 and haven’t used regularly since march 2023 (total spend: $0)
  • one (1) tumblr blaze campaign in march 2023 (total spend: $10)
  • that’s it

all our growth has been via word-of-mouth. this is, objectively, pretty great. user acquisition is generally hard, and we have thus far managed to spend a whopping $0.0005 per active user5.

the flip side of this is that we have no fucking clue how to market cohost. we think we’re probably past the point where we can get by on just word-of-mouth, and if we truly believe that more users = more cohost plus money, we need to put active thought into how to achieve that, ESPECIALLY how to achieve that while spending as little as we can.

wish us luck on that.

tl;dr

we still exist, we’re gonna keep existing, full numbers will be out next week, thanks for using cohost.

~jae :eggbug:


  1. six months assuming flat revenue, but given the goal is to build revenue the money will last longer than six months.

  2. our original funder is, to avoid revealing anything, Going Through Some Shit. as we’ve said before, they were a friend even before all of this so we chose to work with someone new to reduce strain on their end.

  3. 11:30pm EDT on may 1. insomnia’s a bitch.

  4. still in progress, we started internal testing last week and it’s got a lot of rough spots to work out before we’re comfortable with a wide release.

  5. file this under “numbers that make pretty much anyone else in our industry seethe with jealousy”


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in reply to @staff's post:

In terms of advertising (I say this as a person with no experience in actual marketing anything effectively), it seems like word of mouth is probably going to the most effective once a poweruser with a massive following starts using cohost. I don't know how you attract celebrities here though. Probably with more features like video posts. Sounds difficult.

Other than that, maybe guesting on podcasts?

im never interested in subscription services but i am sometimes interested in one-time purchases. maybe you could advertise the merch shop a bit better to help with the revenue. and maybe in the future you could work together with artists on cohost to release some collab merch?

I'll have to agree about the merch shop, right now the only way i know how to get to it is to go to the ASSC link at the bottom of the page, and then go to merch from there. It's entirely possible that many people don't even know there's merch available

if we truly believe that more users = more cohost plus money, we need to put active thought into how to achieve that, ESPECIALLY how to achieve that while spending as little as we can.

Putting aside cost of acquisition, how confident are you that cohost plus money at the current conversion rate will be sufficient to cover any costs that scale with number of active users?

Employee salaries are the biggest expense at cohost (and most other businesses) so you are asking how do staffing requirements scale with users? I don’t know the answer.

obviously i'm not working at cohost so i don't know their specific numbers, but generally infrastructure costs per user is proportional to the amount of data the website itself is hosting and serving. if you're serving video (like YouTube), costs are gonna be REALLY high cause that is a lot of storage and a lot of bandwidth. if you're just text, the costs are going to be miniscule per user per day. cohost is primarily text, and file uploads are limited to only a few megabytes each. thus we can reasonably assume that for the part that scales with the number of users, cohost's infrastructure costs are pretty cheap per user. basically nothing.

all that said it would be awesome if staff would provide actual hard numbers on this at some point. hopefully they see these conversations and decide to provide that in one of the upcoming financial updates. it's possible they mentioned it in a prior financial update but tbh i personally don't particularly care enough to go digging through them?

I recall reading that even with the file size limits that images are still the largest chunk of infrastructure cost by far. It's just expensive to move that much data around!

Still yeah I don't think it scales anywhere near out of proportion with users, especially since the really large files are limited to paying users to begin with.

It's great to see that your core values about cohost are being rewarded with an excelent and supportive population.

As for ideas for further promoting the site... I don't know, I guess it's a stupid idea. Maybe organize a Eggbugg-a-thon on twitch playing games with the streaming community here?

Sorry, forgot to add: thanks for all your efforts!

So, in terms of promotion, my profile still says "you have zero invites available", so I'm imagining a closed system doesn't grow very quickly. :) Not being snarky. Thanks for all your hard work.

if i am remembering correctly, the invites thing was either to bypass the queue or to let people in when cohost was still in the private beta/before the public release

i could easily be wrong. i do know you don't need an invite to get in, at least i didn't need one when i signed up back when cohost first became publicly available a couple years ago

The invite system hasn't been entirely removed, because it was necessary to reactivate once or twice since the beta, but that was only for about a month each time to manage the incoming support load. (New users tend to need the most moderation attention) I don't think it's been used in the last year, or even since @kaara joined the team to act as a dedicated support/moderation.

In the March update you said

"the only asset we would consider using as collateral for a loan (our work product for the past few years) is already being used as collateral."

What was the collateral for this new loan?

Also can these please get added to Cohost Corner, I've seen posts in the cohost meta tag asking if there were any new financial updates and the people looking for this a few days ago won't see it now unless they're following staff.

+2 to this! i get not wanting random minor site updates to hide actually important stuff in the Cohost Corner but the tagline “latest Staff post” is, more often than not, incorrect. even having the CC pull the latest post from “#financials” OR “#cohost corner”, whichever is more recent, would be an upgrade

Cohost's strength is the mature content policy, tag filtering, and CSS posts. But I have seen other social media users endure ads, shadow bans and disabled links, as long as their friends are active there.

About 2/, I wish them the best. Cohost probably wouldn't be here without them and I really love cohost.

About 5/, I guess that's what happen when you take care of your users :3

i really feel like cohost would be marketing itself a lot better if it was using a more searchable name. in the general internet, i'm able to find conversation about dead and obscure social media sites more easily than i can find conversation about cohost all because they dont use a dictionary word for their brand name. i dont know if the raw imagery of an "egg bug" is the most marketable for people's first impressions, but i imagine changing the name to eggbug would be the least controversial option for existing users. though i'm partial to something like "kohost", even if it sounds like a shitty techbro company.

if you’re the sort of sicko who likes reading case studies from major internet infrastructure providers, you’ll be hearing more about this in the near future.

haha yes, YES!! (i’m the sicko)

Cohost sticker campaign with stickers being sent to chronic users to put on all their shit.

Commission some cohost artists to draw cute short adds and scatter them around the net.

Also perhaps my most cursed idea: An eggbug OF account.