thinking about how the biggest thing discord does is make onboarding easy, but noncorporate competitors focus on feature-matching and not ease of:
- hosting
- maintenance
- onboarding
when the thing that will most drive feature development is having people care about your product enough to bring their friends.
as a sidenote I want to point out that discord has perfectly fine¹ communications strata, the issue is half of the actual features are hamstrung by server boosts, where you have to beg members to subscribe to discord nitro plus instead of being able to just pay it yourself². or, yk, have the feature in the app.
even though it's onboarding issues haven't really changed somehow
