These limitations required us to pause and reflect on the impact on search experience, before incoporating this new technology for our customers. As a result, we came up with an AI integration philosophy that is guided by these principles:
- AI should be used in closed, defined context relevant to search (don’t make a therapist inside the search engine, for example)
- AI should be used to enhance the search experience, not to create it or replace it (similar to how we use JavaScript in Kagi, where search still works perfectly fine when JS is disabled in the browser)
- AI should be used to the extent that it enhances our humanity, not diminish it (AI should be used to support users, not replace them)
