• he/him

I am always sleeby


staff
@staff

Ittttt’s thursday! This last month has been kind of a lot. There’s a lot of good news (the financial trajectory of the company is DRAMATICALLY different) and a lot of bad news (holy shit we are all so fucking tired) but mostly good!

No new terms! Check the past updates for definitions! I wanna make this quick because there’s a lot to do!

Users

When we last spoke, we had seen roughly 18k new users (up to 38,165) over the last month. We were overwhelmed by this, both emotionally and logistically. We now understand that this was bullshit baby time.

As of right this second, cohost has 111,128 users. You do the math on how much of a change that is. User growth has slowed in the last week or so (b’’h) but it’s Still Happening.

We’re now at roughly 37k active projects, up from 9k last month. This number for me is somewhat scarier than the total user count, as this is the number of users we actually need to moderate.

We’re underwater on activations, but getting closer to having everyone able to post. Our big blocker remains support capacity (more on that below) and we’re trying not to make ourselves too behind there while still keeping activations up. If you’ve been waiting for a while, we’re sorry it’s taking this long. Things grew way more suddenly than we anticipated or were able to plan for; ideally the jump from 22k to 100k would have taken longer than a month, but that’s websites.

Subscriptions

As of 11/29 (as always, stripe’s numbers are delayed a few days), we have 1852 subscribers, giving us $8,648.48 in MRR. This is well over double where we were last month (763 and $3,535).

Our active conversion rate is at 5.32%, still within our healthy range, but also deeply down from last month (9.06%). While we are getting plenty of new subscribers, we’re getting new active users faster, so this number isn’t quite keeping up.

Overall profit/loss

This is the big one. We ended November with just over $84k in the bank. This is, as you may note, around $1k less than where we ended last month.

With the exception of some mismanaged hosting resources at the beginning of the month (issues which have been resolved), we are Profitable for the month of November.

This obviously doesn’t mean we’re fully sustainable as a company; our MRR is enough that employee #4 is effectively free for us, but we’ve still got a long way to go for consistent sustainability. The majority of our revenue this month was from the first payments on yearly cohost plus subscriptions, which we won’t see again for another year (everyone remember this when November rolls around again next year.)

You’ll recall that last month we expected to end the year with $22.5k in the bank, a healthy number that was, on its own, higher than the previous month by over $8k. We are now expecting to end the year with $54k in the bank, over double where we were last month. We’re still going to secure additional funding, but this gives us incredible buffer and means we likely won’t need as much funding overall.

Looking forward

We remain underwater on support requests. Our upcoming hire for Support Ops is absolutely vital for the continued growth of the website, and as such we’re taking the hiring process very seriously. We’ve been spending most of this week interviewing candidates and hope to have an announcement there within the next few weeks.

Our long term plans still include user tipping and subscriptions, but these require a lot of care to ensure we get them right. We don’t have timelines here yet.

We managed this month to get most of our performance issues under control. There’s still some major issues we need to tackle (namely, speeding up post rendering), but for the most part things are running well and are stable.

That’s all for this month! Stay tuned for the patch notes later today, they’ll have the details on what’s coming up in the immediate term.

Until next time, thanks for using cohost! :eggbug: :host-love:

~jae


atomicthumbs
@atomicthumbs

if you can spare $5 a month or $50 a year, please subscribe to cohost plus, in order to keep this website alive in perpetuity, because I like it and you do too. you also get bigger file uploads and some neat emoticons :host-joy:


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in reply to @staff's post:

there were some more details in the original blog posts introducing the company — basically, a friend of theirs won the "your startup got bought by a big company and now you have infinity dollars" lottery and can this afford to spend it on noble causes like this site's existence.

True, but it should still be made clear this is money they're expected to pay back (based on comments they have made), not a benefactor giving them money as a gift.

holy SHIT that's some growth. congrats! and also jesus christ i hope you're all holding up alright!!

it's incredible how rapidly the site's getting better and better, even with the amount of growth y'all are dealing with. thanks so much for the consistent transparency, hard work, and of course, for building cohost :eggbug: :host-love:

I've noticed that the afternoon performance-grinding-to-a-halt had stopped happening despite the site growing so much! Absolutely incredible, and thank you so much for all your hard work!

Now THAT'S transparency! You're doing an excellent job with establishing community trust and optimism at a good pace, and I'm sure we'll all pool some new subscriptions together.

Are there any considerations of gifting Cohost Plus to others? If not indefinite subscriptions, then perhaps a fixed/pre-paid period?

Would it be possible to give us some info on the operational cost per user? I'm using some numbers I computed last month, but I'm sure they're pretty out, and it'd be really neat to know more about that, especially in terms of understanding the site's long term sustainability.

I was wondering about that myself. I came to the conclusion that there probably isn’t enough data to give a hard number, yet, because we don’t really know how the cost of moderation scales with users. A naïve theoretical worst case would have it scaling quadratically, but that’s just based on the connection graph and not any real-world user behavior data.

I've been thinking a lot about scalable moderation systems recently, and I had a thought which may or may not be worth considering further:

Moderation burden scales with the number of active users, right?
But you know what else scales with the number of active users?
The number of active users.

What if, moderation reports were handled by a jury-esque process, wherein random selections of active cohost users were sent moderation reports, and these reports were resolved when a consensus was reached?

Obviously

  • This may not be feasible
  • This may not lead to positive outcomes
  • Active users and consensus need more rigorous definition
  • There are some security issues to this process that would need to be worked out

But could it be worth considering?

Do you have plans to, or have you discussed/thought about, engaging the user base to help with moderation functions on a volunteer basis on the site as the CoHost community grows? For example, to help out with account approvals, content moderation, etc..

in reply to @atomicthumbs's post:

I'm Doing My Part :thumbs up emoji:

I do wonder if I can submit my 'keep em flying' design to be made into like, redbubble merch 'cos I would like stickers of it but I feel it'd be morally wrong for me to try and profit off eggbug when that money should be going to eggbug directly