In keeping with the whole idea that Empathy is a learned skill and not an innate talent you may or may not be born with, I think it's important to consider that any time you see a whole bunch of people complaining about a thing you have a much more positive experience with and your impulse response is "huh, I've never had trouble with that, that's weird, why don't they just try [solution that worked just for me]" you need to just like. Take a second and consider how you have literally no idea what their experiences are.
If you really don't know what they're complaining about and it feels weird and out of place, look/ask for more information or accept that there's more going on than you previously had insight into. You lose nothing by trying to consider where someone is coming from, especially if it is somewhere you can't find common ground in.
This is a take I have informed by doing tech support for friends, and going through the very arduous process of figuring out why some of my friends find some things more difficult than I do, and vice versa. No one just is an empath, they become one through practice, and more than a little trial-and-error.
