is that now more than ever it's clear that not only is pretty much everyone lying to you, but you know they're generally lying to you out of either ignorance that it's a lie, or pressures from higher up.
thinking a lot about how business just gets to outright lie and be cool with it instead of ever learning from their lesson, especially having that happen to me with Actual Doctors lately and each side demanding that the other side has to be the one that sends the paperwork.