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I do art, sometimes


plumpan
@plumpan

Yes this is talking about in the US.

Yes this is an argument started by internet based companies, but you know what? ISPs have flown too close to the sun, they deserve to lose their wings.

You provide data connectivity and you get my packets out to the internet at large. You are not allowed to sell wired and wireless service in the same business. You are not allowed to mention TV service unless explicitly spoken to about it. Your primary job is to continue to make sure that the internet service is operating. If there is an issue with that, you should be on site within 24 hours in most situations. The amount of money you charge for this should be strictly regulated, as should the quality of the service provided.

You should be forced, by regulation, to provide quality service even in areas where it would not be profitable to do so.

And you will say thank you in response to this. "Thank you for making this business a better service to everyone it interacts with."

You're welcome.


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in reply to @plumpan's post:

Utilities (including ISPs) should be nationalized tbqh. If they are essential to everyday life they should not be in the hands of the private sector. As repeatedly evidenced by companies like Enron, PG&E, and more.

Every fucking time I have to interact with one the desire for seeing executives suffering grows.

Do you know that they'll try to sell you phone service when you call in about an outage? Straight up like 3 sentence readout ending with "How much are you paying now?" Like holy shit who thought that was a good idea?

I've called in over a dozen outages to AT&T in the past year. Until the past month or so, every single time they would start parroting their line about cell service, and every single time I'd cut them off with a curt "stop advertising to me". Is when your customer's their most pissed off at you really the time to try to sell more slop onto them?