I'm sorry, but if your response to people complaining about your favorite platform is "ah, you don't understand the vision, you're missing the point, you're just confused, your expectations are wrong, let me help educate you," this is not a very compassionate or helpful attitude!
It is entirely possible that some folks have needs that you don't consider. Maybe some people understand perfectly and just disagree! If you treat folks like their stance—on something as personal as how they connect socially—must necessarily be the result of ignorance, don't be surprised when they feel insulted and trash talk you elsewhere.