closing customer trouble ticket with resolution "skill issue"

hey! i'm ben. im an ott that lives in the PNW that draws furries and pokemon, and talks about trains/transit way too much (i even work on trains!).
here you will find rambling, rechosts of memes, and the occasional art post. i don't really do NSFW stuff but i'm careful to flag anything that might be!
dont be a stranger. or do. i don't care. just bring fish 🦦
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closing customer trouble ticket with resolution "skill issue"
god, I fuckin wish this was a close code at work, ticket queue would be immediately cut in half
This actually happens at my work all the time because we administer tests. People swear up and down they passed and it's like my dude I can see you got 20 questions right out of 40
i mean don't a lot of those Customers start their journey with "________ revoked due to skill issue" anyway