probably (definitely) more active on other sites! anyways we're on here too. mostly to share art by buddies & pals & friends here.


sharksonaplane
@sharksonaplane

Hey wait excuse me what the fuck, we need to bully these people so fucking much


bark
@bark

bad company, ai icky, sure, whatever. but like.

every company goes through recalls

isn't this a pretty swift, appropriate, and overall reasonable response to what is inevitably quite an uncommon and unlikely issue? idk this seems better than what a lot of “good” companies would do and have done


sharksonaplane
@sharksonaplane

They're not, because of techbroism of course, but yes, at that price point they absolutely should be bullied for shipping a shitty peripheral.


eramdam
@eramdam

If you want to know how a company makes it all the way to market with such an out-of-touch, poorly performing product, the Times interviewed "23 current and former employees, advisers and investors," and their anecdotes shed a lot of light on how this can happen. The two founders apparently "preferred positivity over criticism, leading them to disregard warnings about the AI Pin’s poor battery life and power consumption. A senior software engineer was dismissed after raising questions about the product, they said, while others left out of frustration." After that software engineer was fired for questioning if the AI pin would be ready for launch, the report describes a staff meeting where the founders "said the employee had violated policy by talking negatively about Humane." It's hard to make a good product if you can't honestly talk about the negatives and positives for fear of retaliation.



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in reply to @bark's post:

Upon receiving a single report of a charging issue while using a third-party USB-C cable and third-party power source

gotta be real, a lotta companies would probably just tell you to get shafted in this situation. it's pretty damn proactive to issue warnings to all customers after a single report involving a non-stock charger, do have to hand it to them on that one. wish this was more standard behaviour across tech companies. i imagine they'll probably do a recall or something once they finish up investigations as well, if this is their initial reaction

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in reply to @cordlessmodem's post: