There is a type of online service that one could call a "utility", or maybe a "staple" - I'm thinking of things like Paypal, Patreon, or image hosting, where the core service, what people are actually going there for, is something a patent office would reject on the grounds of obviousness.
nobody alive on the planet thinks Paypal offers "products." they have an entire department, probably 100-strong, of people who spend 40-100 hours a week trying to make you and me believe that they do. They do not. Paypal is a replacement for a functional banking system, it serves no other purpose and nobody wants it to. If we could do wire transfers without paying $15 and exposing ourselves to inexplicable levels of risk, Paypal would go out of business overnight.
Nobody cares about Paypal's "products," and nobody cares about Patreon's "service" or "features", and maybe .01% of Photobucket's users actually thought it was a social network. The rest needed a place to dump a jpeg in order to shove it onto a forum, in an era when webhost disk space cost noticeable money.
Nobody wants these things to exist. Nobody wants them to have brand names. Nobody wants to go to "Patreon" - we just want to give people money regularly. That is not a product. That is a link in your bank's website that says "scheduled transfer", which for some reason no American is allowed to have.
All these companies absolutely hate that this is what they are to us. Patreon was not created in order to send people money regularly. It was created to become another Fucking social network, because there is no other perceived method of making Infinitely More Money Every Year with a website.
I think that's why all these services have a big internal piss fit, about once every three years, which prompts them to search for the only features people are using, and try to get rid of them - essentially out of spite.
Patreon recently did a Great Big Redesign. They probably spent the last nine months paying fifty programmers to do this, but:
A) It looks exactly like the old one. I can't tell what they changed other than element borders.
B) There is no force on the planet that could make me actually look at the Patreon website for more than the length of time it takes me to copy out a list of patrons to put in a video, click the "pay out" button, or find out what my current income is.
Those are the only reasons I ever went there, and while they can't remove the list of patrons or the payout button, they can and did remove the gigantic banner that has always been on the home screen that says how many patrons I have.
I never gave One Shit about their dumbass analytics, the only number I ever looked at was how much I'm making, and I think they know that, and I think they removed it on purpose because they have no other method of making me stay on their awful website for more than eight seconds.