closing customer trouble ticket with resolution "skill issue"

im grey. 32 year old funny little guy (agender) from florida. artist, graphic designer, crochet bastard, yuri warrior, frog enjoyer, bad game enthusiast, and dwarf fortress understander who drinks too much iced tea. banned from twitter for being too epic and sexy.
commissions are OPEN!

🌟🐸🌟
closing customer trouble ticket with resolution "skill issue"
god, I fuckin wish this was a close code at work, ticket queue would be immediately cut in half
This actually happens at my work all the time because we administer tests. People swear up and down they passed and it's like my dude I can see you got 20 questions right out of 40
i mean don't a lot of those Customers start their journey with "________ revoked due to skill issue" anyway