"talking honestly about your problems" isnt parasocial or oversharing but especially in the entirely reasonable context of "having disability make it hard for you to follow through on something"
why do you hate seeing people talk about the strain the labor they perform puts on them? being entitled to whatever your idea of professionalism is from people you have no relationship with is a form of cop brained consumerism
"please, just make the website. dont remind me you are a real person with problems. allow me to pretend your effort is limitless and your failings are intentional"
i have followed people for articulating cogent criticisms of this site. i have blocked a lot more people for reacting in a manner that can be shorthanded as "ew dont be so disabled in public"
you can just block all the staff accounts instead of showing your ass if you dont like the answer to "where is feature" being "someone is sick and it is delayed"
I hate how big tech conditioned us to assume the people working on the stuff we use are faceless entities to whom we can be jerks and refuse to acknowledge the humanity of, I hate it!!!
So much this. It's always about the product and not the people. Big tech always misses the mark because they want to appeal to what they think is the grand audience and conveniently forget more than one type of person uses their products.
They do this at the cost of people and then refuse to contend with the chaos they've left in their wake. Big tech speaks of inevitability and all I see is intended cruelty and greed.
I love this website for the time and care they take to cater things to users. I see people complaining how feature x is missing y, and then staff actually takes the time to consider it! Not everyone has your lived context, contribute to the requested features list and be patient.
The same humanity that makes you need the feature fixed is the same humanity that needs the patience to make it work properly.
