this site has two programmers

 

dorky femme droid

eggbug enthusiast

important eggbug lore

 


 

if you use the phrase "be normal" as if it's something to aspire to, kindly take a long walk off a short plank. or block me. whichever is easier for you.

 


 

child of the 80s

 


 

i escaped a cult.
all of the content warnings.
all of them.
tag: exerian's tragic backstory

 


 

                                 
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cathoderaydude
@cathoderaydude

a thing I learned a long time ago about Patron Hygiene is to Never complain about something you don't like at a business unless you actually intend to lodge a formal complaint (which of course you better not be doing unless you found a roach in your hamburger or something.)

By this I mean that if you don't like something that you chose and want to replace it, you need to blame yourself immediately, because otherwise you are about to give that employee a heart attack. Unfortunately there are so many varied ways in which customers can be awful that you can stumble on one without even realizing it.

This stems from the time I was at a restaurant about 6 years ago and they had a whole bunch of beers on tap, and I got one that really sucked by the standards of my palate. I drank about half of it before I realized I didn't like it, then when the bartender came by I said "yeah this one just isn't doing it for me, I'd like to try tap 11," and for about 5 very weird seconds, she had the strangest look on her face.

Then she says, "Just so you know, once you've had that much, you can't send it back."

It took me a moment to process what she was saying. My jaw literally dropped, I gasped. She was saying that there are people who think that if you order a craft beer - famously one of the most varied and individual products in basically the entire world - and then decide you don't like it, the bar should give you a refund.

I told her I was incredibly sorry for giving that impression and that I thought anybody who would demand that was a monster, and then filed this experience in my memory banks. The correct presentation should have been some shit like, "My tongue isn't liking me today so I'm having trouble finishing this one, but I'd like to try tap 11", or some other nonsense that makes it clear up front that I consider this a personal failing and not, through some inconceivably batshit line of reasoning, the fault of the establishment, who simply gave me exactly the thing that I ordered, sight unseen, without ever having tasted it. Why should they pay??? It makes no sense??


RatBaby
@RatBaby

If everyone had to spend atleast 1 year working in food service


YuushaRuby
@YuushaRuby

I like the person who left a lengthy bad review about me in particular at the coffee shop/deli I was working at for a while saying, among many other things,(like I was rude, I wasn’t chipper, found out my great grandmother had Alzheimer’s the night prior) “I didn’t know the menu very well” when the conversation went like this for a WHILE

Customer: can I get seasonal item, clearly marked seasonal

Me: sorry we don’t have that at the moment as it’s not in season recommends something

Customer: no thank you can I get seasonal item, clearly marked seasonal

Me: sorry we don’t have that at the moment, as it’s not in season 🙂

Repeat until customer gives up and orders some concoction they made up that’s not even on the menu whatsoever which I then make and they hate it


RatBaby
@RatBaby

Complainging about how their cheese platter didnt have fancy enough cheese, and one of the cheeses smelled terrible and had clearly gone bad so they had to throw it out.

That cheese was an imported cave-aged blue. It was probably about $150 worth of cheese, it was meant as the highlight of the platter.


exerian
@exerian

cheese doesn't go bad.
it just gets more expensive.
how do people not understand this?


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in reply to @cathoderaydude's post:

A lot of craft beer type places will give you teeny little Taster Glasses for free, but of course that's not universal and you have to even be aware that that's a thing you could even ask for

It is indeed absurd what great lengths some businesses will do to please even the worst customers.

I've also had to adjust my world view of gig workers and delivery people several times, as I end up projecting my thoughts of the job being mind numbing to the point of them zoning out, and again, that's just projection, and probably why I haven't tried to seek employment.

The print side of my job is funny because there are both people who will repeatedly remind you to charge them for prints that you, the employee, fucked up, and you have to go out of your way to not charge them for your mistakes, and then you'll get customers who will print 50 copies on their own, incorrectly, and then throw them in the trash and ask someone else to help them and expect not to be charged for their own wasting of our resources. Customers are wild.

in reply to @YuushaRuby's post:

I worked at a Christian book store that was also a sandwich cafe type of thing when I was in university and I was broke and needed ANY paying work that I could do in between classes. As you'd imagine, a Christian book store attracted this exact type of "immediately complain to the manager for their staff just trying to do their goddamn job" asshole for their regular clientele, it was miserable.