The rumors are true: we need a fourth eggbug technician worker-owner to help us support our rapidly growing userbase.
At cohost, customer support and moderation is everyone’s responsibility. As our user base gets larger, the amount of work required to keep this under control has started to get unsustainable. We are not hiring someone whose whole job will be to sort through our queue 8 hours a day. We know that a large amount of our support workload is answering the same dozen questions over and over, and as of now everything is in the same big pile and requires human management. We know that a lot of this work, especially the first touch, can be automated; we do not know how to do this. We need someone that does in order for us to continue sustainable growth.
This position is
- Full Time
- Remote (US only)
- $87,285/yr, with yearly cost of living adjustment, 3 weeks PTO + holidays, QSEHRA, and unlimited sick time
Read more and apply on our listing page! We’ll have applications open until we hire someone, but we recommend applying soon!
We got so many applications we're closing this early! Send those resumes!
