kangaroo

Owner of username @kangaroo

  • they/he/roo

Ry, a dumb kangaroo who is here | 36 | non-binary | mental health, piano and vidgames | polyam | ΘΔ | Boston, MA


numberonebug
@numberonebug

Friendly reminder that one can use the online Tools on NaviNet dOT Net for,,, verifying member eligibility, checking claim status, submitting if prior authorization is required also check the status of prior authorization for outpatient or inpatient services


shel
@shel

Friendly reminder that if you have an EBT card you can find out your account balance and other information at double you double you double you dot mass dot gov forward slash vee jee forward slash self service please


numberonebug
@numberonebug

🙄🙄🙄 smh I can't believe that some people forget that one can use the online tools on navinet dot net to create referrals and obtain authorization; also check status of existing claims, submit claims, or check status of existing authorization for outpatient or inpatient services


shel
@shel

You can use the MyChart App to check your account balance or request prescription renewals

You can use the MyChart App to check your account balance or request prescription renewals

You can use the MyChart App to check your account balance or request prescription renewals

You can use the MyChart App to check your account balance or request prescription renewals


numberonebug
@numberonebug

👏👏👏👏👏👏 prior authorization is not a verification of coverage nor is it a guarantee of payment and all claims are contingent upon the members eligibility at the time of service and it fucking shows


shel
@shel

Would someone PLEASE tell straight people that they can use the online portal to find covered providers and their explanation of benefits.


numberonebug
@numberonebug

Why is nobody talking about the fact that we are experiencing longer than expected hold times!! And that if you press one then a representative will call you back at a later date!!!


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in reply to @shel's post:

in reply to @numberonebug's post:

my goodness, they recognize the number I am calling from and if I simply authenticate with my PIN they'll transfer me to someone who can help me with my request!