The search is pretty bad and it's kind of hard to find things, so it's difficult to avoid making duplicates, and it's also difficult to find things to upvote them. That's also all an additional level of friction, which, yes helps "weed out noise" but also means that staff is less likely to get input there from folks who are exhausted, burnt out, etc. which increasingly is everybody.
So, like, does the support site actually reflect what folks want and need? ::wiggles hand::
For this reason it's important to surface key feature requests here to make it easier for folks to find and upvote them.



