hi i'm lexi. i'm trash and i love robots, ff14, translation, bad video games, and being gay
avatar by @k_times_tw0 on twitter
Honestly just solid advice for communicating things across a huge number of fields. Pharmacy communication is similar: lots of pharmacists asking bad questions, blaming the patient, thinking things are obvious when they're not, asking closed yes/no questions instead of open ones.
"tell them to really read the messages, such as errors..."
The errors: "oops something went wrong"