Whenever they start to blame themselves, respond by blaming the computer. Then keep on blaming the computer, no matter how many times it takes

I mostly share/reshare/rebug stuff.
I share/reshare/rebug more art than I do here at @lukadjo-art-i-like
Whenever they start to blame themselves, respond by blaming the computer. Then keep on blaming the computer, no matter how many times it takes
Honestly just solid advice for communicating things across a huge number of fields. Pharmacy communication is similar: lots of pharmacists asking bad questions, blaming the patient, thinking things are obvious when they're not, asking closed yes/no questions instead of open ones.
"tell them to really read the messages, such as errors..."
The errors: "oops something went wrong"