lord help moo i've been on hold for 30 minutes just trying to arrange a garbage can replacement because mine literally broke in half last time the truck picked it up and they put a "CALL US FOR A REPLACEMENT" tag on it and circled the phone nummber
the one thing about being rural enough that you're under the county's contract with [major trash services company] rather than being under the City of Titusville that does their own collection with their own trucks and bins is that y'know. this part sucks. dealing with a big corporation is a pain in the ass of phone trees and hold loops
i had plans today, not big ones, but i was hoping to like. leave the house. and not listen to the worst bitcrushed hold music
ii was on hold for most of 30 minutes, then i got to someone, then they said "i can't help you, please hold while i transfer you to a different department" and now we're up to 45 minutes call duration

