This reminds me of the time my younger brother sent me a file he wanted me to print off for him. Only he hadn't sent the file. He sent me the file location on his hard drive.
Big "TAke a look, y'all: IMG_4346.jpeg" energy.
Idk. I don't want to generalize, but I do think there is kind of a knowledge/age gap when it comes to computers for some folk. Due in part to being raised with iPads instead of desktops. Again, not true of everyone, the kids are alright, etc, etc.