
The fact that their game store has not improved a whit since launch.
It's the most bloated interface since iTunes.
tbf it has improved in a few ways, they've shipped... Some Features but it's so glacial and the UX is just missing so many obvious touches, with so many lingering annoyances,
It really is astounding. They're trying so hard to muscle in on a market of fairly well established distribution platforms but they refuse to like... make a platform to distribute things. Just yesterday I legit couldn't find a way to figure out what games I owned (claimed for free, lol) from the web view, at all.
Meanwhile Heroic's just over here like "Oh, yeah, here's all the basic QOL shit, here's your game library, here's a useful settings page"