Friendly reminder that one can use the online Tools on NaviNet dOT Net for,,, verifying member eligibility, checking claim status, submitting if prior authorization is required also check the status of prior authorization for outpatient or inpatient services
I love how insurance companies often set up their hold messages in such a way as to shame and punish callers for calling. This hold system has reminded me in jarringly loud robot voice that I should not be calling, once a minute every minute for the 46 minutes I have been on hold. My dude my dude please pleeeeease understand that I would not be calling if not for the fact that I cannot use Navinet Dot NEt
Three hours all together
Ended with a five minute phone call where I was given an address to mail the documents too. Not a fax number, an address.
Hey at least it gave me time to update my resume and pick out some interesting data science jobs I qualify for
