boss: hey here's an email template and some handouts, send this to everyone on the wait list. sorry I know it'll be tedious :1
me: okay cool yeah no problem this'll take like twenty minutes to automate
them: no, don't automate it, send everyone their own message
me: there's... 473 people on the waiting list,
them: yes
me: and a good deal of them are just waiting for me to have the time to schedule them
them: correct
me: okay cool just making sure I understand your priorities here. will do. 473 bespoke hand crafted emails coming up
