• she/her

healthcare bureaucrat in philly, v adhd, orthodox jew, ect ect, im love my wife



dystopian dispatch from work today

so a few weeks ago the hospital's computers started doing a cool new thing where if you google something you're directed to the Bing result page instead

and today the Bing result page started doing a cool new thing where it automatically plugs your query into chatGPT with text reading something along the lines of "your workplace has authorized enterprise usage of chatGPT, press this button to get the answer you're looking for!"

today the surgeon asked me to get a pre-cert for a series of procedures for a patient and I had to look up each component and figure out what CPT code to use to systematize a description of the surgical plan. basically turning a vague set of instructions into a systematized lists of representative codes. I ended up facing that button and decided, "why, if there's one thing a LLM could be good for it would be taking vague instructions and turning it into a list, hey maybe all the cynicism is wrong lets give it a shot" so I pressed that button

and I watched as the LLM slowly yet authoritatively typed out, with all sources cited, a completely incorrect answer

chilling to imagine someone less experienced doing this and not thinking to double check the reference guide, thinking of someones care being delayed due to the wrong codes being requested or a claim being denied for the same reason. absolutely bat shit haha. surly paying OpenAI however many thousands it costs for this license will help dig us out of our millions of dollars in revenue shortfalls.


You must log in to comment.
Pinned Tags