>at work
>skimming repair job backlog looking for simple stuff
>graphics card upgrade
>customer wants their gpu upgraded from a GTX 960 to a GTX 970
>???
>both of these cards are like nine years old, it's 2023
>whatever, should only take like five minutes
>open up 'puter, swap cards, close 'puter, power on
>boots to Windows a-ok
>password prompt
>check job entry to get password
>nobody recorded it
>fuck
>call customer, leave voicemail
>four hours later they call back and give me a couple of passwords
>neither work
>"They didn't work? Shoot, I'll have to get in touch with the client and ask them."
>wut.jpg
>back and forth ensues
>customer is actually the manager of another repair shop
>mfw this motherfucker subcontracted us for a fucking five-minute job
>mfw they spent longer finding us, bringing the computer here, and wasting both of our fucking time with this shit than they would have just sourcing the part and doing it themselves
>mfw they're still fully liable if we fuck it up somehow
>still thinking about this
>we're probably gonna charge the main contractor like $140 CAD for parts and labour
>realise that the main contractor is probably gonna put his own markup on the final bill
>my fucking face when some poor bastard out there is about to pay $250-300 for a graphics card manufactured during the fucking Obama administration
i love living and working in the most efficient economic system ever conceived
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>at work again a few days ago
>main contractor got back to us with some more possible passwords
>none of them fucking work
>call them
>"uhhhh try entering them all again"
>they still don't work because of course they fucking don't
>locked out of computer
>call them again and ask them if they know any of the answers to the security questions
>they don't know because of course they fucking don't
>"uhhh just go ahead and reinstall windows i guess."
>wut (2).jpg
>"do... do you want us to back up any of the customer's data? the disk is pretty full."
>"don't worry about it"
>okay fine whatever
>Windows installation is another $40 on the bill (we have a bulk licence so we can sell it for cheap)
>nuke the disk and install Windows
>RIP this guy's photos of his dead mom and tax documents or whatever
>total invoice comes out to _two hundred and thirty canadian dollars_ - $100 for parts, $90 for labour (read: spending multiple hours trying to pry information out of this fucking moron over the phone and email), and $40 for the Windows installation
>main contractor comes to pick it up like three minutes before closing
>give him the computer and the bill
>"thanks. client said that normally she'd just do something like this herself, but since it was her work machine she didn't wanna take any chances."
>her
>fucking
>WORK
>MACHINE
>speechless as dude walks out of door, banging computer case on every fucking shelf in the shop on the way
>heart sinks as I realize that some woman is about to pay at least $350 plus tax for someone to install a nine year old GPU and delete all of her fucking work files
ma'am, if you're reading this, I'm so sorry. we were just following orders. we didn't know. I'm so sorry.