once you work in the postal or shipping industry just a little bit, or even tangentially to those industries, you develop far more sympathy and understanding for "late" deliveries and lost packages or mail. Like, yeah, turns out it's a miserable system barely held together by shoestring budgets and overworked, underpaid employees who are lucky they have health insurance to cover the constant shoulder and back surgeries they'll end up needing after a couple of years.