I remember in 2020 the Texas DMV (for some reason actually the DPS - Department of Safety - even though Texas does have an agency bearing the DMV name. whatever.) switched to appointment instead of walk-in because the waiting area was closed for obvious reasons. I thought it was infinitely better - being able to pick a time, show up at that time, get in immediately, do what you need, in and out in like 5-10 minutes? It was bliss. I thought "they should keep it this way forever."
They did. I have now had to notarize several documents for people using expired driver licenses as ID because the soonest appointment they could make at the DMV was like, 6 months out??? So maybe the actual solution is to abolish cars.