No one should ever have to be tough or thick skinned to learn about linux. It's not a military bootcamp. We're office workers. It's better if we're soft and understanding and empathetic. Allegedly, we are all trying to work together to build stuff, and so we necessarily should be trying to get along better.
...is that it's got the same kind of problem that fringe religious movements have, where you can't admit to having problems without meeting a wall of flat denial that problems even exist. there's an air of "what did YOU do wrong? I've never had any problems at all!" coupled with assertions about Windows's instability and jankiness that have never matched my own experience. the message is clear: Linux is supposed to be better in every way, so saying that something is worse is somehow sinful, indicative of an impure heart and a bad attitude—maybe you're just making it up, trying to make trouble!?! how can you get any sort of useful help with problems when the attitude is that only troublemakers have problems?
~Chara
