Pax

me: ok so the password reset link on this page doesn't work so don't try to use it.
user: ok so why didn't it send me a code when I tried to use it

dude, I get paid $17/hr. I'm gonna need you to please just attempt to use your brain.

today's Most Popular Complaint: "I can't log in to the cybersecurity training site and it's due tomorrow"

they have had all month to do this and are waiting until today to finish it. and half of them have super expired passwords, of course.

user breathlessly rants for going on two full minutes

all to amount to: "I got a Shiny New iPhone and need my MFA reset because I don't understand how MFA works and wiped the old phone"