my entire contribution to people yelling about desktop operating systems is that there are no good desktop operating systems, they are all haunted and broken in some ways and you've just picked one and used it long enough that you've got habits about it now and got used to the ways the particular one you chose is broken
nobody knows how to use these things intuitively! it's all metaphors for metaphors for UI widgets based on a developer's interpretation of a designer's vision, implemented poorly by burnout programmers who barely understand how they work and don't care about anyone's vision because they're two years into crunch time
none of this shit is good, you just develop enough very specific brain poison for one of them because you picked it and used it for a decade
corollary - this year, we have the first students i've ever encountered in our research who probably have never used windows before
one of them didn't know what i meant by the "start menu" and another was totally lost when i said to navigate to a drive letter1
this isn't a dunk on them (i don't think you should ever dunk on someone for not knowing a computer thing) but more likely, they're just part of a generation who was actually able to escape orbit from windows dominance over home computing
it's not hard to imagine - macbooks are sleeker and sexier and the windows laptop experience is so miserable2. your phone isn't running windows. your school probably gave you chromebooks to work on
which just kind of drives home how arbitrary it all is and how much rests on what is the thing you learned on and got familiar with
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windows is actually kind of the odd one out here. nobody else does drive letters. if your experience is on literally any other system, the entire concept of drive letters is foreign. it's super reasonable that someone would not have bumped into this metaphor before
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dunno if it's improved but for the longest time, buying a windows laptop meant you were getting half your hard drive preinstalled with shitty bloatware and helpers and half functional previews of software that would nag you to buy them, and the hardware integration was often not great