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A surprisingly interesting case study on what the left hand does, when the other is the invisible hand of the market: How Boeing broke down: Inside the series of leadership failures that hobbled the airline giant.
"It was that managerial decisions, made over a period that spanned more than 20 years and four CEOs, gradually weakened a once vaunted system of quality control and troubleshooting on the factory floor, leaving gaps that have allowed sundry defects to slip through" (non-paywall), changing Boeing from an engineering product company to the McDonnell Douglas finance machine. Previously (1) (2) (3).