Call the hospital billing department and got hit with a long wait time ->
"We are experiencing longer wait times than usual. If you would like to retain your spot in line, but have us call you back, press 1." ->
I do this ->
Five minutes pass, I get a call back from the hospital billing department ->
"Your spot is next! Please stay on the line for the next representative" ->
I am put on hold for 15 minutes
