• they/them

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ArcadianRhythm
@ArcadianRhythm

I own a handful of domains and, like many, many devs, migrated them to google domains sometime in the last few years because of their relatively cheap renewal fees, dead simple configuration, and a hands-off approach that didn't overload you with upsell like a lot of other registrars do.

Goodfellas gif -- And now it's all over

>10 million customers' data handed to squarespace for a paltry $180M.
The few domains I use are hooked up to buckets and droplets elsewhere, so I'm not looking for new webspace hosting. I just need a new place to park domains.

Could any cohost techies please recommend a service comparable to what google offered?

I'm mainly interested in an easy config and something that won't hit too hard for transfer fees. I see a lot of discussion elsewhere mention Cloudflare (too fash-friendly for me), Hover, Namecheap and Porkbun (completely unknown to me before now), but wouldn't be opposed to something a little more underground or bespoke or techy or gay or furry -- y'know, cohost-y.

Any input appreciated, thanks in advance


zumphry
@zumphry
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siglamancy
@siglamancy

squarespace support used to not be segmented, so every advisor was fully trained up on how to support every piece of the platform, including legacy versions. a few years back they recognized that it would cost less to move to a tiered support system, so domain support got packaged in with stuff like billing and account recovery and handed off to part-time associates who get paid a lot less than full-time advisors, have much higher productivity expectations, get fewer professional development opportunities, and (at one point, at least) weren't allowed to work at the office even if they wanted to.

when i was at the company, associates were barely acknowledged because their roles were less valued, that value seemingly tied to how little time and money the company needed to spend to train them. for at least a year after these roles were created, associates were getting looped into email updates on things like new benefits packages and company wide holidays, even though those same associates did not receive any benefits and would also have to work on the "company wide" holiday. really typical corporate buffoonery, and not surprising, but upsetting for a company that spent a long time committed to a support model that allowed people to build actual careers out of it. they brought a fair number of associates in with the promise that this was a foot in the door to a career with one of the most recognizable names in tech, and then several months later, announced that associates would not have a path to becoming full-time advisors. i believe they had to (temporarily) walk that back when several internal kerfuffles resulted in a bunch of advisors resigning, but that's only because there was a desperate, immediate need.

anyway, i'm sure the associates are still on the domains beat, and there will be a big influx of folks requesting to transfer their domains away from squarespace. if you find yourself moving a domain away from squarespace and having to talk to support about it, please be kind.


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in reply to @ArcadianRhythm's post:

Nothing specific and probably baseless. I just noticed a few all-caps "NO THEY STEAL YOUR DATA" comments after some mentions of Hover on other sites. It was late when I first made this post and probably should have dismissed it as nonsense. I edited that bit out now. Sorry if I alarmed you.

Ah, I see. I'm not sure I understand how a domain registrar would even steal data 🤷‍♀️ I migrated all those domains at once and they did it for me, over the phone, and it was smooth. They even sent me a branded Moleskin notebook and a thank you note. It was sweet.

even if they end up not being cheaper they have the fastest domain record modification process i've ever personally used, and support is always very good every time i have engaged them or seen them engaged

had a good experience with Hover, but I'm currently on Njalla (not a registrar, but a privacy proxy for one, that allows you to completely avoid the whole "provide a home address / 'real' name / etc" nonsense in the first place rather than having to submit at least a fake one and then hide it with whois privacy)

I've got most of my stuff with ovh and while ovh isn't super amazing they're fine. pricing is good, very basic web hosting usable for a coming soon page is included for free if you want it and the dns service is one of the more functional ones I've used (functional automated let's encrypt wildcard certs if you want them). notable misser: limited whois privacy on their end. the usual gdpr rules apply of course if you're in one of those areas

also, one special noteworthy anti-vote: gandi. they've been a fairly solid if somewhat expensive registrar for years but a few months back they got purchased by a company known for buying companies, raising prices and just letting things generally become bad. and just a few days ago I got the inevitable "Gandi - pricing update" email. I would have recommended them 6 months ago but now? no. I was actually considering moving those to google domains for a day and my laziness thankfully paid off