isn't it stunningly obvious how bad the PR on this is? not just because it's evil, but because if the argument succeeds Disney creates a massive incentive never to engage with any of their products. surely paying out this guy—or relying on the much stronger case of "we don't actually run the restaurant and so are not loable"—would be far less expensive than losing all those sales
Like, my takeaway from this is absolutely “never use a Disney product if you’ve ever gotten Disney+”
No themeparks, because if something happens there I’m forced into arbitration.
No toys, if one of them is defective and causes harm I’m forced into arbitration.
No video games, if somehow it’s so badly made it damages my expensive electronics I’m etc etc
Basically if you can conceive of a way something could go bad, you shouldn’t buy Disney anything if you have ever had Disney+ ever.