my very strongly held game design belief is that if your game doesn't have proper animated cutscenes then having voice acting that's just okay is significantly worse than having no voice acting at all
if the story is just conveyed via text boxes with a portrait or some word balloons pointing towards some small sprites or whatever, and if the voice acting is even slightly mid, then waiting for the actors to read out every line of every text box is pure agony. the voice acting has to be SO good for that format to be enjoyable for me. i would rather just read the dialogue at my own reading speed. a middling performance can really drag down a character i would otherwise like if i was just hearing their dialogue in whatever voice my brain defaults to giving them. slow voice acting can really kill the pace of a scene and make it feel a lot more tedious if nothing else is happening on the screen while each line is being read. if a game is more enjoyable with the voice acting turned off then it wasn't a wise use of your budget in the first place